Holiday Inn Express Leeds City Centre - Armouries by IHG

When we came to check in we were informed that there was a global technical issue with the computers so there would be a delay. Whilst this was a tiny inconvenience and was soon rectified, we received a free drink token for the bar. The lady that was on reception at the time ( forgive me I didn't catch her name but found have been Lauren/ Laura) kept her cool as there were a few guests that were waiting. Professional and very apologetic! The hotel was very well situated for our little getaway . The rooms and hotel were spotless. The only thing I couldn't give it a 10 for was the bed, wow, it was hard. Could have done with a mattress topper , but that's my personal preference. Although not a great night's sleep due to this, I would highly recommend.

Cooked breakfast was always hot normally buffet breakfast tend to be warm or even cold in hotels even in a premier Inn I have stayed in. I was very impressed. Plenty of food available and good choice of cereals. The hotel also took cash at the bar which was great for me. I was happy to pay for my room by card bt for odd things like drinks during my stay I prefer to use cash. The staff all very really welcoming and professional. Well done, Holiday Inn Express this my first stay at your hotel.

The staff were friendly and there was always someone at the reception. The ability to order some kind of food (toasties) even at late hours is very useful. The bar and the reception area is nicely decorated. The breakfast had good variety but some more fruit options would have been nice. The location of the hotel was go

The hotel staff is very kind and helpful. There was a small problem with the booking when checking in, but it was solved quickly and efficiently. The hotel is relatively new. The spacious lobby with bar and breakfast area gives a pleasant feeling. The room itself was spacious and comfortable with good and pleasant lighting. Toilet and bathroom can be separated by a door, which I really appreciate. Breakfast, which starts early, was included in the room rate. It is a buffet breakfast with a lot of choice. The hotel offers the option to take food and drinks from the breakfast buffet with you in case you need a lunch box or are in a hurry. My wife was not feeling well on the morning of check-out. The reception allowed a late check-out at no extra charge. The hotel is located in the old docks and industrial district that is currently being redeveloped. That alone makes the area interesting. The district is full of new residential buildings, renovated buildings, offices, cafes, restaurants, a supermarket and the Royal Armory Museum. The location is a bit outside the center, but you can reach the central bus station and the market in 15-18 minutes on foot. Alternatively, you can take the water taxi from very close to the hotel, which connects to the city centre and Leeds train station (operating hours between 10am and 6pm).

Location was ideal for last minute stay.